Our experiment in switching phone and DSL providers blew up in our face. The short version: if you make the change, be sure to parse the phrase "phone line" correctly. It does not mean the physical connection to your house. Instead, it means an active phone number assigned to your house. Guess wrong, and you may not have both a phone and Internet access.
On the upside, I've learned a new term, "dry loop." Plus, I'm learning the virtue of patience, the kind that keeps me from punching someone in the face.
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